Contact Us

Need help? Click here to open our customer service assistant or complete the form below and we will get back to you within 24-48 hours, excluding bank holidays.

If you have a medical emergency, you must immediately call 999 or NHS 111.  


Product returns

Please contact us before returning an item, our returns address is:

Dr Fertility
C/o Virtual Logistics
Unit 5, Time Technology Park
Blackburn Road
BB12 7TY

Feedback on our fertility services 

The Care Quality Commission (CQC) are the regulatory body for all health and social care in England. The CQC encourage you to share your experience of the care provided by Dr Fertility to help them monitor the quality of care we provide. You can leave your feedback on their website using this link:


Our head office (please do not send returns to this address):

Dr Fertility Ltd, 

Suite 501, Department Bonded Warehouse

18 Lower Byrom Street


M3 4AP


Company number: 11403516, Registered: England & Wales